March 4, 2020

Typing the same comment over and over is so 2019

Teachers can now save and re-use comments in LiveSchool making the whole experience of giving a comment faster and easier!
LiveSchool 101: Happy Teachers, Engaged Students, and Better Data

Introducing Comment Bank - the newest LiveSchool tool that will save you time and improve your communication with students and parents!

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In the new LiveSchool experience, we built a comment bank to save you time. Now you can SAVE and RE-USE a comment so you don’t have to choose between thoughtful feedback and running your class.  

I really like that you can save comments. If you find yourself writing the same thing over and over, you no longer have to – you just click! It saves me so much time. – Ms. Giglio

Four qualities of helpful feedback

Tracking a point with a comment tells students (and parents!) WHY they received a point. That kind of real-time feedback is the foundation of a successful relationship between you and your students! 

The ultimate goal of writing a comment (feedback) in LiveSchool is to provide students with an “I can do this” attitude. As Professor James Pennebaker from the University of Texas at Austin said,  

When people are trying to learn new skills, they must get some information that tells them whether or not they are doing the right thing. Learning in the classroom is no exception.

Whether it be verbal, written, or gestural, we have boiled down the four principals of useful feedback. 


Students rely on your feedback to guide their learning. If they’re not receiving it consistently and often during class, it might be hard for them to know where to focus their time and effort, especially in lower grades. Make sure you are weaving feedback throughout your lesson. Feedback can look like an all class direction (verbal), a positive comment in LiveSchool after a great answer to a cold call (written), or using proximity to a student to keep them on track (gestural).


A statement like, “Not quite there yet” doesn’t give any insight into what the student did wrong and how they can improve the next time. Here’s a good example of specific feedback: “I would like you to line up directly behind your line partner with one ruler between you. Right now you are two rulers apart — please correct the space between you and your line leader in five seconds. One, two, three, four, five.”   


Getting feedback that is not positive is hard for everyone. Your students are no exception! We are more likely to hear corrective feedback when paired with positive feedback. We recommend giving feedback in a sandwich - good, needs improvement, good! As teachers, it is essential that we make the process of providing feedback a positive, or at least a neutral, learning experience for the student. Let’s take our line example from above, “You are following our hallway rules right now by being quiet. One thing that needs to change is the space between you and your line partner. Let’s get one ruler away from the line partner in front you us. You are responding to feedback really well, that’s a point for Leading By Example in the Hallway.” 


Numerous studies indicate that feedback is most effective when it is given immediately, rather than a few days, weeks, or months down the line. One more reason you should download the LiveSchool app to make it easy to give points on your phone! When you are giving feedback, do it as quickly as you can so you don’t miss a teachable moment! 

Need help writing comments? Check out our post on 9 tips from better behavior comments in LiveSchool. 

Ready to try it? Request early access!

Comment Bank can be found in the new LiveSchool app available for all LiveSchool teachers Summer 2020. Request early access to be one of the first to try the new experience in your classroom.

Interested in LiveSchool?

Let's chat about how LiveSchool supports your positive school culture.

Take a Tour!
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