Del Valle Reduced Referrals by 82% and Suspensions by 93% with LiveSchool

Del Valle Elementary overhauled its behavior program to foster fidelity for students & teachers across the school.
By 
Jay Maines
 | 
December 16, 2022

Jay Maines became Assistant Principal at Del Valle Elementary in the 2013-2014 school year. He quickly realized that behavior was a major challenge for the staff. In that year, there were 276 referrals and 88 instances of exclusionary discipline (in-and-out-of-school suspensions). 

In a school with 600 students, that is a ratio of one referral per every two students and one exclusionary discipline for every three students.

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Del Valle Reduced Referrals by 82% and Suspensions by 93% with LiveSchool

Del Valle Elementary overhauled its behavior program to foster fidelity for students & teachers across the school.
By 
Jay Maines
 | 
December 16, 2022

Jay Maines became Assistant Principal at Del Valle Elementary in the 2013-2014 school year. He quickly realized that behavior was a major challenge for the staff. In that year, there were 276 referrals and 88 instances of exclusionary discipline (in-and-out-of-school suspensions). 

In a school with 600 students, that is a ratio of one referral per every two students and one exclusionary discipline for every three students.

Back
Let’s take this to your inbox
We’ll send you our monthly newsletter which is fully stocked with free resources like articles, videos, podcasts, reward ideas, and anything else we can think of to help you make your school awesome.

Jay Maines became Assistant Principal at Del Valle Elementary in the 2013-2014 school year. He quickly realized that behavior was a major challenge for the staff. In that year, there were 276 referrals and 88 instances of exclusionary discipline (in-and-out-of-school suspensions). 

In a school with 600 students, that is a ratio of one referral per every two students and one exclusionary discipline for every three students.

Jay Maines became Assistant Principal at Del Valle Elementary in the 2013-2014 school year. He quickly realized that behavior was a major challenge for the staff. In that year, there were 276 referrals and 88 instances of exclusionary discipline (in-and-out-of-school suspensions). 

In a school with 600 students, that is a ratio of one referral per every two students and one exclusionary discipline for every three students.

What would follow is a five-year initiative to overhaul how they manage behavior across the school that resulted in the following outcomes:

That’s a significant drop! What happened? In the 2014-2015 year, the leadership and behavior teams began examining their internal systems and policies related to behavior, which we’ll discuss below. And the 2015-2016 school year, they found and implemented LiveSchool gradually across the entire building. 

82%
Reduction in Referrals over 5 Years
42K
Positive Interactions with Students in 2022
93%
Reduction in Exclusionary Discipline over 5 Years

Systems of Support

Jay Maines embodies the idea of servant leadership. At the root of their behavior program, from school policies to the technical setup of LiveSchool, is an intense focus on supporting and empowering teachers. 

Jay looks at teacher needs from the perspective of Maslow’s Hierarchy of Needs and affirms that meaningful teaching and learning happen when teachers’ basic needs are met. He has made that his admin team’s job. 

As admins, they focus on supporting teachers to move up the pyramid to foster higher levels of learning:

At the same time, they ask their teachers to also operate at Higher Levels of Hamel’s Pyramid of Human Capability. 

It’s not enough to show up and do a job. Del Valle’s teachers bring passion, creativity, and initiative to their work – which they are capable of when their needs are met. 

It’s a partnership for teacher support, professional development, and admin intervention.

Del Valle Elementary is a rural, Title I PK-5 public school located near Austin, Texas in the Del Valle School Independent District, which has 14 schools. Specifically, Del Valle Elementary’s student body includes:

  • 600-1000 Students
  • 84% LatinX
  • 89.7% Free-and-Reduced Lunch
  • 89% Title I
  • 40-50% Emergent Bilingual

Systems of Support

Jay Maines embodies the idea of servant leadership. At the root of their behavior program, from school policies to the technical setup of LiveSchool, is an intense focus on supporting and empowering teachers. 

Jay looks at teacher needs from the perspective of Maslow’s Hierarchy of Needs and affirms that meaningful teaching and learning happen when teachers’ basic needs are met. He has made that his admin team’s job. 

As admins, they focus on supporting teachers to move up the pyramid to foster higher levels of learning:

At the same time, they ask their teachers to also operate at Higher Levels of Hamel’s Pyramid of Human Capability. 

It’s not enough to show up and do a job. Del Valle’s teachers bring passion, creativity, and initiative to their work – which they are capable of when their needs are met. 

It’s a partnership for teacher support, professional development, and admin intervention.

Building a Support-Focused Behavior Program

Del Valle Elementary started its behavior management journey prior to 2010 with a tiered behavior program, campus expectations (SOAR), and a token system (owl bucks). They had it all in place but it wasn’t working.

Jay and his team identified the following barriers to success:

  1. Roles
  2. Expectations
  3. Managing Bucks
  4. Program Fidelity
  5. Home-School Connection

1. Roles

Who is responsible for what in discipline? This was a huge challenge! Some teachers expected the admin team to manage it all. Other teachers wanted to own it all and saw admin involvement as a sort of takeover. 

To overcome this dissonance, they created a behavior matrix with clear ownership outlined for different levels:

  • Green Behavior: Positive behaviors they want students to exemplify
  • Yellow Behavior: Negative behavior managed by teachers with classroom redirects
  • Orange Behavior: More Challenging behaviors managed as a partnership between teachers and admins
  • Red: Severe admin-managed behaviors that are often referrals

Teachers are empowered to handle the Green Behaviors and Yellow Behaviors. They are supported with Orange Behaviors. Admins step in to manage Red Behaviors because they disrupt the safety of classrooms.

They also created a discipline matrix to support this work with possible consequences for certain behaviors. This isn’t prescriptive and still gives teachers the flexibility they need to run their classrooms.

2. Expectations

The next barrier Del Valle faced was setting clear and consistent expectations for students and sufficiently communicating them so students are aware. To do so, they landed on CHAMPS.

CHAMPs is a flexible set of behavior expectations that lets teachers and admins label expected behaviors during different times in class, different school events, and different locations in the school building. With clear and consistent expectations, students always know what their teacher is expecting of them and can self-correct if needed.

C: Conversation

Conversation identifies the volume level students are expected to operate at:

  • Silent
  • Partner Voice 
  • Group Voice
H: Help

Help tells students how to ask for help:

  • Raise Hand
  • Ask a Friend
  • Ask a Group
A: Activity

Activity lets students know what they are expected to be working on:

  • Individual Product
  • Group Product
  • Notetaking and Class Discussions
M: Movement

Movement lets students know how they can move around the classroom:

  • Stay in Seat
  • Ask Permission
  • Move Responsibly
P: Participation

Participation identifies how students are working:

  • Independently
  • With a Partner 
  • In a Group

3. Managing Bucks

With clear expectations for teachers and students, Jay and his team needed a way for teachers to track behavior. 

At the time, Del Valle used paper Owl Bucks. Printing and cutting them was tedious, however. Students would lose them and trade them. Teachers struggled to give them out without interfering with instruction. 

Jay and his team began to explore digital tools to replace this system. Specifically, they tried ClassDojo and HeroK12, which weren’t effective. Then, they found LiveSchool, and it worked! 

Teachers can give out bucks in bulk in seconds in a similar way to ClassDojo. But the points are instead aligned to the schoolwide rubric admins set in LiveSchool. That way, every student has the same behavior expectations everywhere they go, and all teachers are working toward the same goals.

“It’s 10,000 times better than the paper bucks.”
Del Valle’s Behavior Rubric

Del Valle built their LiveSchool rubric to reflect SOAR and CHAMPS. These expectations are divided by location and event to get more specific on what’s expected of students.

In addition, Del Valle also has attendance incentives for Monday and Friday on their rubric, which is when they tend to have the most students out.

You’ll notice that their rubric is also in both English and Spanish to support the Limited English Proficiency community.

Finally, they have an “Oh No” section for severe behaviors – Red Behaviors in their matrix discussed above. 

When a teacher selects one of these, LiveSchool automatically emails the leadership and behavior team at Del Valle, who come to the classroom to manage the discipline. The email includes all behaviors logged that day for the student to give the intervening staff member a background on what’s been going on.

4. Program Fidelity

Del Valle’s next barrier was data to measure fidelity, which was another factor in their decision to use LiveSchool. LiveSchool includes Insights, which is a data dashboard and reports library to track usage and behavior trends across the site. The data can be analyzed by student, roster, grade level, teacher, and schoolwide.

For Jay, this is critical:

  • He can now see what’s happening across the school even when he’s off campus.
  • When a student is assigned several negative behaviors, Jay can send a counselor to intervene and get the student back on track.
  • If a teacher gives an outsized number of negatives, the team can go in and give the teacher a break. Maybe they are having a bad day.
“LiveSchool helps us identify the students who need assistance faster. We don’t need 6 weeks. We can figure it out right away.”

Now, behavior is less about management at Del Valle and more about proactive behavior prevention.

5. Home-School Connection

The last barrier Del Valle faced was connecting behavior management to students’ time at home. 

To address this, Del Valle uses Recaps, a LiveSchool feature. Recaps is an automatic weekly email that schools turn on. It sends parents a detailed report on every behavior logged for their student in the previous seven days. This way Del Valle’s families know exactly what’s happening at school.

They also get visibility daily with the parent app. And Jay works with parents to align home and school expectations. He encourages parents to allow students certain privileges based on their behavior. For example, a student can or cannot watch TV when they get home based on what their LiveSchool app shows parents. 

To build a successful behavior program, Jay Maines and his team went to the root of challenges that inhibit strong relationships between students and teachers to form. The results speak for themselves: the team reduced behavior referrals by 82% and exclusionary disciplines by 93%. We’re proud to be partnered with leaders like Jay to help make this happen. When teachers are supported and behavior distractions are minimized, students spend more time learning and growing.

quote icon
For repeat behaviors, LiveSchool allows you to track that data down to the location and time of day. Then, as a behavior team, you can figure out how to address it. When you have this much data you can really make decisions that impact behavior. We use the data to celebrate as well. We celebrate the kiddos who are doing a great job, and we celebrate the teachers who are doing a great job.
Back
Let’s take this to your inbox
We’ll send you our monthly newsletter which is fully stocked with free resources like articles, videos, podcasts, reward ideas, and anything else we can think of to help you make your school awesome.

Jay Maines became Assistant Principal at Del Valle Elementary in the 2013-2014 school year. He quickly realized that behavior was a major challenge for the staff. In that year, there were 276 referrals and 88 instances of exclusionary discipline (in-and-out-of-school suspensions). 

In a school with 600 students, that is a ratio of one referral per every two students and one exclusionary discipline for every three students.

For repeat behaviors, LiveSchool allows you to track that data down to the location and time of day. Then, as a behavior team, you can figure out how to address it. When you have this much data you can really make decisions that impact behavior. We use the data to celebrate as well. We celebrate the kiddos who are doing a great job, and we celebrate the teachers who are doing a great job.

What would follow is a five-year initiative to overhaul how they manage behavior across the school that resulted in the following outcomes:

That’s a significant drop! What happened? In the 2014-2015 year, the leadership and behavior teams began examining their internal systems and policies related to behavior, which we’ll discuss below. And the 2015-2016 school year, they found and implemented LiveSchool gradually across the entire building. 

82%
Reduction in Referrals over 5 Years
42K
Positive Interactions with Students in 2022
93%
Reduction in Exclusionary Discipline over 5 Years

Del Valle Elementary is a rural, Title I PK-5 public school located near Austin, Texas in the Del Valle School Independent District, which has 14 schools. Specifically, Del Valle Elementary’s student body includes:

  • 600-1000 Students
  • 84% LatinX
  • 89.7% Free-and-Reduced Lunch
  • 89% Title I
  • 40-50% Emergent Bilingual

Systems of Support

Jay Maines embodies the idea of servant leadership. At the root of their behavior program, from school policies to the technical setup of LiveSchool, is an intense focus on supporting and empowering teachers. 

Jay looks at teacher needs from the perspective of Maslow’s Hierarchy of Needs and affirms that meaningful teaching and learning happen when teachers’ basic needs are met. He has made that his admin team’s job. 

As admins, they focus on supporting teachers to move up the pyramid to foster higher levels of learning:

At the same time, they ask their teachers to also operate at Higher Levels of Hamel’s Pyramid of Human Capability. 

It’s not enough to show up and do a job. Del Valle’s teachers bring passion, creativity, and initiative to their work – which they are capable of when their needs are met. 

It’s a partnership for teacher support, professional development, and admin intervention.

Building a Support-Focused Behavior Program

Del Valle Elementary started its behavior management journey prior to 2010 with a tiered behavior program, campus expectations (SOAR), and a token system (owl bucks). They had it all in place but it wasn’t working.

Jay and his team identified the following barriers to success:

  1. Roles
  2. Expectations
  3. Managing Bucks
  4. Program Fidelity
  5. Home-School Connection

1. Roles

Who is responsible for what in discipline? This was a huge challenge! Some teachers expected the admin team to manage it all. Other teachers wanted to own it all and saw admin involvement as a sort of takeover. 

To overcome this dissonance, they created a behavior matrix with clear ownership outlined for different levels:

  • Green Behavior: Positive behaviors they want students to exemplify
  • Yellow Behavior: Negative behavior managed by teachers with classroom redirects
  • Orange Behavior: More Challenging behaviors managed as a partnership between teachers and admins
  • Red: Severe admin-managed behaviors that are often referrals

Teachers are empowered to handle the Green Behaviors and Yellow Behaviors. They are supported with Orange Behaviors. Admins step in to manage Red Behaviors because they disrupt the safety of classrooms.

They also created a discipline matrix to support this work with possible consequences for certain behaviors. This isn’t prescriptive and still gives teachers the flexibility they need to run their classrooms.

2. Expectations

The next barrier Del Valle faced was setting clear and consistent expectations for students and sufficiently communicating them so students are aware. To do so, they landed on CHAMPS.

CHAMPs is a flexible set of behavior expectations that lets teachers and admins label expected behaviors during different times in class, different school events, and different locations in the school building. With clear and consistent expectations, students always know what their teacher is expecting of them and can self-correct if needed.

C: Conversation

Conversation identifies the volume level students are expected to operate at:

  • Silent
  • Partner Voice 
  • Group Voice
H: Help

Help tells students how to ask for help:

  • Raise Hand
  • Ask a Friend
  • Ask a Group
A: Activity

Activity lets students know what they are expected to be working on:

  • Individual Product
  • Group Product
  • Notetaking and Class Discussions
M: Movement

Movement lets students know how they can move around the classroom:

  • Stay in Seat
  • Ask Permission
  • Move Responsibly
P: Participation

Participation identifies how students are working:

  • Independently
  • With a Partner 
  • In a Group

3. Managing Bucks

With clear expectations for teachers and students, Jay and his team needed a way for teachers to track behavior. 

At the time, Del Valle used paper Owl Bucks. Printing and cutting them was tedious, however. Students would lose them and trade them. Teachers struggled to give them out without interfering with instruction. 

Jay and his team began to explore digital tools to replace this system. Specifically, they tried ClassDojo and HeroK12, which weren’t effective. Then, they found LiveSchool, and it worked! 

Teachers can give out bucks in bulk in seconds in a similar way to ClassDojo. But the points are instead aligned to the schoolwide rubric admins set in LiveSchool. That way, every student has the same behavior expectations everywhere they go, and all teachers are working toward the same goals.

“It’s 10,000 times better than the paper bucks.”
Del Valle’s Behavior Rubric

Del Valle built their LiveSchool rubric to reflect SOAR and CHAMPS. These expectations are divided by location and event to get more specific on what’s expected of students.

In addition, Del Valle also has attendance incentives for Monday and Friday on their rubric, which is when they tend to have the most students out.

You’ll notice that their rubric is also in both English and Spanish to support the Limited English Proficiency community.

Finally, they have an “Oh No” section for severe behaviors – Red Behaviors in their matrix discussed above. 

When a teacher selects one of these, LiveSchool automatically emails the leadership and behavior team at Del Valle, who come to the classroom to manage the discipline. The email includes all behaviors logged that day for the student to give the intervening staff member a background on what’s been going on.

4. Program Fidelity

Del Valle’s next barrier was data to measure fidelity, which was another factor in their decision to use LiveSchool. LiveSchool includes Insights, which is a data dashboard and reports library to track usage and behavior trends across the site. The data can be analyzed by student, roster, grade level, teacher, and schoolwide.

For Jay, this is critical:

  • He can now see what’s happening across the school even when he’s off campus.
  • When a student is assigned several negative behaviors, Jay can send a counselor to intervene and get the student back on track.
  • If a teacher gives an outsized number of negatives, the team can go in and give the teacher a break. Maybe they are having a bad day.
“LiveSchool helps us identify the students who need assistance faster. We don’t need 6 weeks. We can figure it out right away.”

Now, behavior is less about management at Del Valle and more about proactive behavior prevention.

5. Home-School Connection

The last barrier Del Valle faced was connecting behavior management to students’ time at home. 

To address this, Del Valle uses Recaps, a LiveSchool feature. Recaps is an automatic weekly email that schools turn on. It sends parents a detailed report on every behavior logged for their student in the previous seven days. This way Del Valle’s families know exactly what’s happening at school.

They also get visibility daily with the parent app. And Jay works with parents to align home and school expectations. He encourages parents to allow students certain privileges based on their behavior. For example, a student can or cannot watch TV when they get home based on what their LiveSchool app shows parents. 

To build a successful behavior program, Jay Maines and his team went to the root of challenges that inhibit strong relationships between students and teachers to form. The results speak for themselves: the team reduced behavior referrals by 82% and exclusionary disciplines by 93%. We’re proud to be partnered with leaders like Jay to help make this happen. When teachers are supported and behavior distractions are minimized, students spend more time learning and growing.

Del Valle Reduced Referrals by 82% and Suspensions by 93% with LiveSchool

Del Valle Elementary overhauled its behavior program to foster fidelity for students & teachers across the school.
By 
Jay Maines
 | 
December 16, 2022

Jay Maines became Assistant Principal at Del Valle Elementary in the 2013-2014 school year. He quickly realized that behavior was a major challenge for the staff. In that year, there were 276 referrals and 88 instances of exclusionary discipline (in-and-out-of-school suspensions). 

In a school with 600 students, that is a ratio of one referral per every two students and one exclusionary discipline for every three students.

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We’ll send you our monthly newsletter which is fully stocked with free resources like articles, videos, podcasts, reward ideas, and anything else we can think of to help you make your school awesome.

About the Presenter

Jay Maines is the proud Principal of Del Valle Elementary in Austin, Texas. He has been in the district for ten years, serving five years as Principal and five years as an assistant Principal prior. With over 20 years of experience in education, Jay previously worked as an Instructional Facilitator and Math teacher at Ojeda Middle School and as a High School Math teacher with the University of Texas University Charter Schools, Pegasus Campus. He graduated with a degree in Health Education from the University of Florida and received his Masters's degree in Education Leadership at the University of South Florida.

About the Event

Jay Maines became Assistant Principal at Del Valle Elementary in the 2013-2014 school year. He quickly realized that behavior was a major challenge for the staff. In that year, there were 276 referrals and 88 instances of exclusionary discipline (in-and-out-of-school suspensions). 

In a school with 600 students, that is a ratio of one referral per every two students and one exclusionary discipline for every three students.

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About the Event

Jay Maines became Assistant Principal at Del Valle Elementary in the 2013-2014 school year. He quickly realized that behavior was a major challenge for the staff. In that year, there were 276 referrals and 88 instances of exclusionary discipline (in-and-out-of-school suspensions). 

In a school with 600 students, that is a ratio of one referral per every two students and one exclusionary discipline for every three students.

Arrow left
Back
Let’s take this to your inbox
We’ll send you our monthly newsletter which is fully stocked with free resources like articles, videos, podcasts, reward ideas, and anything else we can think of to help you make your school awesome.

Jay Maines became Assistant Principal at Del Valle Elementary in the 2013-2014 school year. He quickly realized that behavior was a major challenge for the staff. In that year, there were 276 referrals and 88 instances of exclusionary discipline (in-and-out-of-school suspensions). 

In a school with 600 students, that is a ratio of one referral per every two students and one exclusionary discipline for every three students.

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Del Valle Reduced Referrals by 82% and Suspensions by 93% with LiveSchool

Del Valle Elementary overhauled its behavior program to foster fidelity for students & teachers across the school.
By 
Jay Maines
 | 
December 16, 2022
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Jay Maines became Assistant Principal at Del Valle Elementary in the 2013-2014 school year. He quickly realized that behavior was a major challenge for the staff. In that year, there were 276 referrals and 88 instances of exclusionary discipline (in-and-out-of-school suspensions). 

In a school with 600 students, that is a ratio of one referral per every two students and one exclusionary discipline for every three students.

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