From Referrals to Relationships

The Challenge

Before LiveSchool, behavior tracking lived in spreadsheets and forms that only a few people ever saw. Communication was slow, and students had little visibility into how their choices affected their progress. Families often learned about concerns only after they’d escalated into office referrals.

Tricia knew that had to change. “We wanted to reinforce positive behavior, not just manage negative ones,” she said. “And we wanted students to see that academics and behavior go hand in hand.”

The Rollout

Her team chose to launch right after winter break, “a fantastic time,” she said, “because it feels like a natural reset.” They reintroduced their expectations, aligned staff around a common rubric, and tied everything to their House system, where students earn points for teamwork, leadership, and daily effort.

“It’s actually very easy to get started,” she said. “Have a plan, make it an event, and find champions. That’s what made our rollout successful.”

The Impact

The results came fast:

• Office referrals dropped from 154 to 49 in just four months.
  
• Students began checking LiveSchool to track their daily progress.
• Families used LiveSchool to have nightly conversations about behavior, celebrating wins, and problem-solving together.

Tricia said she can now “feel the day” just by scanning the LiveSchool timeline. The data tells a clear story: which behaviors need reinforcement, which teachers may need support, and which students are thriving.

LiveSchool also helped align MTSS and special education goals. "We can track specific behaviors like ‘blurting out’ or ‘organization,’ so we know if an intervention is working," she explained. "That’s powerful."

The Takeaway

For Lisbon Middle, LiveSchool became more than a point system; it’s a culture system.

"Students are motivated, teachers are consistent, and parents are involved," Tricia shared. "LiveSchool makes behavior data meaningful, not just measurable."