Managing Student and Parent Access

View or edit a student's or parent's email or password, and see students' and parents' last login.

Amanda Banik avatar
Written by Amanda Banik
Updated over a week ago

What's in this article?

Locating Access Codes

Find Access Codes by going to Setup and then Students.  Select Manage Access.

Find Access Codes by going to Setup and then Students. Select Manage Access for the student you'd like to see.‍

Look Up A Parent's or Student's Email Address

When you've selected Manage Access you can view the email for the student and the parent that have been used to sign up for accounts.

Steps to Look Up a Student or Parent Email Address

  1. Go to Setup

  2. Click Students

  3. Click "Manage Access" on the student for which you'd like to view their or their parent's email.

  4. The student's and parent's email will be listed under their name (if they've created an account).

Edit a Student's or Parent's Email Address

Select edit email address to change the email address associated to the parent and student account.

Steps to Edit a Student's or Parent's Email

  1. Go to Setup

  2. Click Students

  3. Click "Manage Access" on the student for which you'd like to edit their or their parent's email.

  4. Click "Edit Email Address" and enter a new email to change the student's or parent's email.

Change a Student's or Parent's Password

Select Change Password to change the password associated with either the student or the parent.

Steps to Change a Student's or Parent's Password

  1. Go to Setup

  2. Click Students

  3. Click "Manage Access" on the student for which you'd like to change their or their parent's password.

  4. Click "Change Password" and enter a new password to change the student's or parent's password.

View Access Codes for Students or Parents that Haven't Signed Up

Any access codes available can be used to sign up additional parents.

Steps to Change a Student's or Parent's Password

  1. Go to Setup

  2. Click Students

  3. Click "Manage Access" on the student for which you'd like to view their or their parent's access codes

  4. You will see the access code for the student or parent if they have not signed up

Download an Access Sheet for One Student

Select "Download Access Sheets" to send codes home.

Steps to Download an Access Sheet for a Student

  1. Go to Setup

  2. Click Students

  3. Click "Manage Access" on the student for which you'd like to download their access sheet

  4. Click "Download Access Sheets" and a PDF access sheet will be generated including codes for the student and parents

See Last Login for Students and Parents

On the Setup > Students screen you can see last login for student and parent, along with seeing how many parent accounts are in use.

On the Students Setup screen, you’ll see:

  1. The last time the student logged into LiveSchool

  2. The last time one of the student’s parents logged into LiveSchool

  3. Whether one, both, or neither of the parents have signed up

You can download a student export to see all of the students that haven't yet signed up for LiveSchool – students and parents that haven't created an account will not have any data in their "Last Login" column.

Recommendation: Enable Recaps for Automatic Weekly Summaries via Email

Recaps will show point transactions, along with account balances.

Recaps help schools deliver an email summary of points data to students and their parents — every week, automatically – so you can build better feedback loops.

This is an optional feature on top of our student and parent accounts. When a LiveSchool admin enables Recaps at your school, a weekly email is automatically sent to all student and parent email addresses. This email includes a Magic Link that opens a summary of their data for the last week, with no log-in required.


For more detail about enabling and managing Recaps, review our Automatically Send Weekly Feedback to Students and Parents with Recaps article.


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